Return Policy
Guidelines for Handling Defective Fireworks & Product Disposal
How Our Return Process Works
The only exception is:
- if a firework product does not fully ignite.
- to dispose of it properly.
If your item requires further disposal
If your item requires a further disposable method, please bring the remains to the East Montpelier office location further hazmat disposable.
How to request a return for a defective item
If you need to return a defective item, please contact us with:
- Your order number
- Details about the product you would like to return.
Hazardous disposal fee
A $50 hazardous disposable fee will be required upon return.
What to expect next
We will respond as soon as possible with instructions for how to dispose of the defective firework and make your return.